Effective October 6, 2026
About these terms
These Terms and Conditions govern your use of arcticrouteautotransport.com, operated by Arctic Auto Transport (“Arctic,” “we,” “us”). By using the website or requesting a quote, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the website.
What we do
Arctic Auto Transport arranges the shipment of vehicles to, from and within Alaska and between other U.S. states. We arrange transportation with independent, licensed and insured motor carriers and with ocean carriers. Those carriers physically pick up, transport and deliver your vehicle. We coordinate the booking, the schedule and the handoffs between them.
Using this website
You may use this website to learn about our services and to request quotes for vehicles you own or are authorized to ship. You agree not to:
- submit false or misleading information, or information about another person without their permission;
- use automated tools to submit quote requests, copy the site or collect data from it;
- interfere with the website, its security or its quote form; or
- use the website for any unlawful purpose.
Quotes
Quotes are free and carry no obligation. A quote is an offer to arrange transport at the stated price based on the information you provide. It is not a contract and does not reserve space with a carrier until you book.
A quote depends on the accuracy of what you tell us. The price may change if the details change or turn out to be different, for example:
- the pickup or delivery location, or the dates;
- the vehicle, its size or weight, or modifications such as a lift kit, oversized tires or racks;
- whether the vehicle runs, rolls, steers and brakes; or
- the type of transport requested, such as open or enclosed.
If an instant price cannot be generated for your route or vehicle, we will contact you with a quote.
Booking a shipment
A shipment is booked only when you accept a quote through our booking process and we confirm it. At booking you will receive the terms that apply to your shipment, including payment, cancellation and any carrier or port requirements. If those booking terms differ from these website terms, the booking terms control for that shipment.
Your responsibilities
- Provide accurate information about yourself, the vehicle and the pickup and delivery locations.
- Confirm that you own the vehicle or are authorized to ship it, and have the documents the carrier or port requires.
- Prepare the vehicle as instructed, including removing personal items and leaving the fuel level we specify.
- Make sure you, or someone you authorize, is available to release the vehicle at pickup and receive it at delivery.
- Inspect the vehicle with the driver at pickup and at delivery, and sign the condition report.
Personal items left in a vehicle are shipped at your own risk. They may be refused by the carrier or the port and are not covered by cargo insurance.
Pickup and delivery dates
Pickup and delivery dates are estimates, not guarantees, unless we agree otherwise in writing. Vehicle transport depends on carrier availability, sailing schedules, weather, road and port conditions, and other factors outside our control. We are not responsible for costs that result from a delay, such as rental cars, travel changes or storage.
Vehicle condition, damage and claims
The carrier that has your vehicle is responsible for it while it is in the carrier’s possession, under that carrier’s cargo insurance and the terms of its bill of lading. Inspect your vehicle carefully at delivery, before you sign. Note any new damage on the delivery paperwork, take photographs, and tell us promptly so we can help you start a claim with the carrier. Damage that is not noted at delivery may be difficult or impossible to claim.
Calls, emails and text messages
When you request a quote, you agree that we may contact you about it by phone, email and, if you checked the consent box, text message at the number you provided. Calls may be recorded, and we may use automated or AI-assisted tools to help respond.
Text message program
- Program. Arctic Auto Transport quote and shipment updates.
- What you receive. Recurring messages about your quote requests and shipments, including prices, booking details, pickup and delivery updates and follow-up on quotes you requested.
- Frequency. Message frequency varies.
- Cost. Message and data rates may apply, depending on your mobile plan.
- Opt out. Reply STOP to any message. You will receive one confirmation and no further texts unless you opt in again.
- Help. Reply HELP, or call (564) 213-8184.
- Consent. Consent to receive texts is not a condition of purchase.
Mobile carriers are not liable for delayed or undelivered messages. How we handle your number and consent is explained in our Privacy Policy.
Intellectual property
The content of this website, including its text, design, logos and maps, belongs to us or our licensors and is protected by law. You may view and print pages for your own use. You may not copy, republish or use the content commercially without our written permission.
Third-party services and links
This website uses services provided by others, such as Google Maps, and may link to other websites. We do not control those services or sites and are not responsible for their content or practices. Your use of them is subject to their own terms.
Disclaimers
The information on this website is provided for general guidance. We work to keep it accurate, but we do not promise that it is complete, current or free of errors. Shipping practices, carrier rules and government requirements change. Information about vehicle registration, tires or other regulations is a summary only; check the official source before you rely on it.
To the fullest extent permitted by law, this website is provided “as is” and “as available,” without warranties of any kind, whether express or implied.
Limitation of liability
To the fullest extent permitted by law, Arctic Auto Transport and its owners, employees and agents are not liable for indirect, incidental, special, consequential or punitive damages arising from your use of this website or from a quote. Our total liability for any claim arising from your use of the website is limited to the greatest extent the law allows. Nothing in these terms limits liability that cannot be limited under applicable law, and liability relating to a booked shipment is governed by your booking terms and the carrier’s bill of lading.
Indemnification
You agree to indemnify and hold Arctic Auto Transport harmless from claims, losses and expenses, including reasonable attorneys’ fees, that arise from your misuse of this website, from inaccurate information you provide, or from your violation of these terms.
Changes to these terms
We may update these terms from time to time. The effective date at the top of this page shows when they were last changed. Your continued use of the website after a change means you accept the updated terms.
Contact us
Questions about these terms? Call (564) 213-8184, or write to us at any of our Alaska locations.